Privacy Policy & SMS Terms of Use
- Traitements ProClean Inc.
Last updated: [February 6, 2024]
1. Agreement to Terms
By signing up for our SMS messaging service, you consent to receive service notifications, appointment reminders, and promotions from Traitements ProClean Inc. at the phone number you provide.
These messages may be sent via an automated system. Your consent is not a condition of purchase.
2. Message Frequency and Applicable Fees
Message Frequency: Message frequency may vary depending on your interaction with Traitements ProClean Inc. You may receive multiple messages when discussing service estimates, scheduling appointments, or handling customer inquiries. However, you will not receive recurring automated marketing messages.
Types of Messages You May Receive:
• Appointment reminders
• Service updates and notifications
• Promotional offers and discounts
• Important business-related
Charges: Message and data rates may apply. Your mobile carrier may charge fees for sending and receiving SMS messages. If you do not have an unlimited text messaging plan, please check with your carrier for applicable charges.
3. Opt-Out and Assistance (STOP and HELP Commands)
You can unsubscribe at any time by texting STOP to 1-514-400-2673. You will receive a final SMS confirming your unsubscription, and no further messages will be sent.
For assistance, text HELP to 1-514-400-2673 or contact us by email at infos@traitementsproclean.com. You will receive a message with our full contact details.
Direct Contact:
Address: 10 Place du Commerce, Brossard, Québec, Canada.
Phone: 1-514-400-2673
Email: infos@traitementsproclean.com
4. Privacy and Data Management
We are committed to protecting your privacy. By signing up for our SMS service, you agree to our data collection and usage policy:
Collected Data: We collect your name, phone number, email address, and mailing address when you sign up. This information may be obtained via our website contact form, email, service contract, or third-party booking platforms.
Data Usage: Your information is used solely for sending transactional and promotional messages related to Traitements ProClean Inc. services.
Data Security: We have implemented security measures to protect your information from unauthorized access.
Data Retention: We retain your data as long as you remain subscribed to our service. You may request deletion of your information at any time by contacting us.
We do not share your data with third parties. Traitements ProClean Inc. will not sell, rent, or share your personal information for marketing purposes.
5. Liability Disclaimer
Traitements ProClean Inc. is not responsible for any delays or failures in SMS message delivery, as these depend on the performance of mobile networks and telecommunications service providers.
6. Minimum Age Requirement
This service is available only to individuals aged 18 years and older.
7. Business Hours and Customer Support
Our business hours are as follows:
Monday – Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed
You may contact us during business hours for any questions regarding our SMS service.
Address: 10 Place du Commerce, Brossard, Québec, Canada.
Phone: 1-514-400-2673
Email: infos@traitementsproclean.com
8. Policy Updates
We reserve the right to modify this privacy policy and SMS terms of use at any time. Any changes will be published on our website or sent via SMS.
